The fire department, Feuerwehr, runs an emergency response service 24/7 across the Ruhr Metropolis. They are responsible for any crisis in domestic properties, industry parks, business districts and retail outlets. Response vehicles are located in many areas of the city.

The number to call in the case of a fire or related emergency is 112. When reporting, they request four “W’s: Where is the emergency or accident? What has happened? What is the number of injured? What injuries are evident on those concerned? They will also suggest waiting on the phone until they arrive from one of many fire stations throughout the region.